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Home > COVID-19

COVID-19 Update:

A Message from our Executive Director:


  • Although Mayor Hancock’s “Stay At Home Order” has expired, the DERP office will remain closed to members until further notice.                                
  • Approximately 90-95% of our business can be handled via the telephone or electronic means - please login to your MSS Portal account (, email us ( or call us (303) 839-5419. The DERP Membership Services staff is working remotely and calls will be answered Monday through Friday between 8 a.m. and 5 p.m. If you call outside of these business hours, please leave a message and your call will be returned the next business day. 
  • May, 2020 retirement payments were paid on time. Retirees with direct deposit saw their benefit in their bank account on Friday, May 1, 2020.  Physical retirement benefit checks were mailed on Friday, May 1, 2020.
  • DERP will not mail out direct deposit advices for the May, 2020 benefits. Those members who need a printed direct deposit advice are required to login to their MSS Portal account ( to download and print the May advice.
  • The DERP Portfolio is designed to withstand market fluctuations, and there are strong risk management processes in place to monitor and, when necessary, react appropriately.