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Home > COVID-19

COVID-19 Update:

A Message from our Executive Director:


  • For the safety of our members and staff, the DERP office remains closed to members until further notice.
  • Approximately 90-95% of our business can be handled via the telephone or electronic means - please login to your MSS Portal account (, email us ( or call us (303) 839-5419. The DERP Membership Services staff is working remotely and calls will be answered Monday through Friday between 8 a.m. and 5 p.m. If you call outside of these business hours, please leave a message and your call will be returned the next business day. 
  • November, 2020 retirement payments will be deposited on Monday, November 2, 2020. Physical benefit checks will be mailed on Monday, November 2, 2020.
  • DERP will not mail out direct deposit advices for the November, 2020 benefit payment. Those members who need a printed direct deposit advice are required to login to their MSS Portal account ( to download and print the October advice.